|
|
Simple questions and answers can be answered through chatbots even during operating hours, and customer inquiries can be handled even during non-operating hours such as holidays. Jeil Lighting, a client in the interior design field, reduced repeat inquiries by 70% by using support bots, and the brokerage company Sellit now had two people handling the same number of inquiries that used to be handled by four people. Avery: Shopping mall practical agency platform Avery is a fashion and beauty platform that was inspired by the influencer market that sells clothing on blogs and Instagram. Like the Instagram market, where communication is a medium that leads to sales, seller popularity rankings, number of preferred customers (followers), and product reviews were introduced into the app, and payment, delivery, exchange, and refund were also made possible in one stop. Avery ranked second among the 1020's favorite fashion clothing shopping apps in August this year with 690,000 users.
This is higher than Musinsa Temple, which has 620,000 people. Avery surpassed Zigzag app in terms of numbe Cambodia Phone Number Data of new installed devices. While the rate of overlapping use of the Avery app by Zigzag app users is increasing, the overlapping use rate of Zigzag by Avery app users is expected to decrease, rapidly narrowing the usage gap. The cumulative number of downloads exceeded 5 million. There is the 'Partner' model, where you make your own clothes or obtain them from the Dongdaemun wholesale market and make them into a brand, and Able takes care of the rest of the payment, delivery, and customer service (CS), and the 'Sellers' model, which allows you to open a store like an open market. If you open a store as a seller, the fee is 0 won. The total number of stores, including Partners and Sellers, is over 4,000, and the number of new products uploaded every day is about 3,000. 'Cream Cheese Market', one of the partners, exceeded KRW 1 billion in monthly sales within one year of Able's opening, and 'Gifty Box', which opened as a seller, exceeded KRW 700 million in sales within 6 months and has 40 employees. 1,000 people. Avery's monthly transaction volume currently exceeds KRW 15 billion, and annual transaction volume is expected to reach KRW 300 billion.
Creama: Review Solutions Creama is a business-to-business (B2B) specialized startup that develops and provides various software that internet shopping malls need to increase sales under the name of the ‘Crema’ series. ‘Crema Review’ (pictured), a product review solution developed by this company, is used by as many as 1,300 shopping malls. A considerable number of shopping malls known in Korea, from small Soho malls such as Style Nanda and Nanninggu to large shopping malls such as Kolon Mall, Wizwith, Barrel, Fila, Top Ten, and Agabang, use reviews developed by Creama. According to CEO Kim, the number of reviews written every month at shopping malls that have implemented Creama Reviews reaches 2 million. Before Creama Review appeared, existing shopping mall review corners were operated in the form of simple bulletin boards. On the other hand, in order for users to post a post, they had to log in to their account, retrieve their purchase history, find each product they purchased, and write a review. In shopping malls, reviews are an important factor that greatly influences product purchases.
|
|
發表於 11:03:10